A senior Daily Record executive has targeted a Rangers supporter over an email complaint sent to the newspaper regarding their recent coverage of Rangers.
The supporter, who does not wish to be named, was outraged to find that Jonathan Russell, the Publishing Editor of Media Scotland, phoned his place of work and sent an email response copied into the company’s enquiries address in what he has described as a deliberate attempt to get him into trouble.
Russell, in his position as Publishing Editor, is responsible for a number of Trinity Mirror titles in Scotland including their local offerings and the Daily Record. Russell, an Aberdeen fan, is a senior executive and is also responsible, along with Editor, Murray Foote (Dundee Utd fan), Head of Sport, Austin Barrett (Celtic fan), Sports Editor, Darren Cooney (Aberdeen fan) and Managing Editor, Allan Rennie for taking the decisions to retain several Daily Record staff who have posted sectarian comments about Rangers supporters.
Jane Hamilton, James Flynn and Darren Cooney himself have all made sectarian posts referring to Rangers supporters as either “huns” or “orange bastards” amongst other slurs. Despite this, Foote, Russell and Rennie have condoned these posts and taken no action against the trio. They were also directly involved in shamefully throwing former Daily Record journalist Alan Clark under the bus for much less than the numerous screenshots shown in this article.
On this occasion, the Rangers supporter wrote a polite email raising issues he saw with the Daily Record's push for title stripping after they promoted a number of statements from - no doubt coincidentally given the allegiances of their senior staff - Aberdeen, Dundee Utd and Celtic fans groups. He explained in the email that until more balance was achieved he would no longer purchase the Daily Record.
The response from Jonathan Russell to this was incredible. Russell phoned the place of work of the complainant to ask about his job role and other details about his position in the company. He then copied in the company’s general enquiries email in his response to the individual.
Russell refused to address any of the specific concerns with coverage that the complainant had raised but continually accused him of not making it clear that the complaint was a personal one.
The Rangers Observer has seen the email traffic and throughout the initial email it is absolutely clear that the complaint is of a personal nature. It is entirely in the first person and talks about the complainant’s individual concerns and his personal intention not to purchase the paper anymore. It does not mention his company at any time.
It is absolutely clear from the correspondence that Russell is attempting to cause trouble for the complainant because he happens to have used his work email address. No reasonable person would believe from the correspondence that the individual was doing anything other than making a personal complaint.
In fact in one email, Russell is explicit about his motives when he says:
“I think your company should be made aware that the impression is being given that it holds a certain view about the Daily Record”.
At no point in the email is that impression given.
Russell may have been justified in raising concerns with the company had the correspondence been abusive but it was a polite, factual, personal complaint.
Russell’s actions are sure to further infuriate Rangers supporters who have come together in a #ChangeTheRecord campaign which has seen the Daily Record lose well over 1500 followers from its social media accounts in the space of three days.
Any Rangers fans contacting the Daily Record to voice their polite concerns over the actions of the Daily Record senior management should make sure that they use personal email accounts, in case they too are targeted by Mr Russell or one of his colleagues.
If you have received similar treatment from the Daily Record over a legitimate and polite complaint then please let us know.